RELIABLE ADM-261 EXAM COST | EXAM ADM-261 LABS

Reliable ADM-261 Exam Cost | Exam ADM-261 Labs

Reliable ADM-261 Exam Cost | Exam ADM-261 Labs

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Tags: Reliable ADM-261 Exam Cost, Exam ADM-261 Labs, New Study ADM-261 Questions, Free ADM-261 Sample, Valid Braindumps ADM-261 Ppt

The ADM-261 exam questions are the ideal and recommended study material for quick and easiest Service Cloud Administration (ADM-261) exam dumps preparation. The Service Cloud Administration (ADM-261) practice questions are designed and verified by qualified and renowned Salesforce Certification Exams trainers. They work closely and check all Salesforce ADM-261 Exam Dumps step by step. They also ensure the best possible answer for all ADM-261 exam questions and strive hard to maintain the top standard of Service Cloud Administration (ADM-261) exam dumps all the time.

The ADM-261 Certification Exam is designed to test the candidate's knowledge and understanding of Salesforce Service Cloud administration. ADM-261 exam is made up of 60 multiple-choice questions that are to be answered in 105 minutes. ADM-261 exam is timed and candidates are expected to complete it within the given time frame. The questions are designed to test the candidate's knowledge, skills, and understanding of Service Cloud administration and its various components.

>> Reliable ADM-261 Exam Cost <<

Exam ADM-261 Labs | New Study ADM-261 Questions

Our Salesforce ADM-261 desktop and web-based practice software are embedded with mock exams, just like the actual Salesforce Data Center certification exam. The DumpStillValid designs its mock papers so smartly that you can easily prepare for the Service Cloud Administration exam. All the essential questions are included, which have a huge chance of appearing in the real Service Cloud Administration exam. Our mock exams may be customized so that you can change the topics and timings for each exam according to your preparation.

Salesforce Service Cloud Administration Sample Questions (Q100-Q105):

NEW QUESTION # 100
UC wants toimplement a Knowledge management process with the following requirements: It must contain four different kinds of content: customer FAQs, product specifications, contact center procedures, and product manuals. It must provide the ability to filter Knowledge search results by a single product, multiple products, or all 56 products. Any product-related content created by contact center agents must be approved by the contact center manager and the Knowledge manager before being published. Product content should only be visible internally to contact center agents who handle the product. How should a consultant recommend that Knowledge be configured?
Choose 3 answers.

  • A. Define approval processes for each article type
  • B. Configure article types for each kindof content
  • C. Define approval processes for each product
  • D. Configure workflow rules for each data category
  • E. Configure data category values for each product

Answer: B,D,E


NEW QUESTION # 101
Universal Containers wants to be able to assign Cases based on the same criteria they use for Live Agent chats. Which feature should a Consultant recommend?

  • A. Case Skills-based Assignment Rules
  • B. Omni-channel Queue-based routing
  • C. Live Agent Queue-based routing
  • D. Omni-channel Skills-based routing

Answer: C


NEW QUESTION # 102
UC has a telemarketing contact center with agents who cold-call prospects and follow-up on prospects that have been routed to them.Which metric should UC consider when designing the contact center? Choose 2 answers.

  • A. Number of attempts to contact
  • B. Number of outbound calls per day
  • C. Number of lead referrals
  • D. Number of closed cases

Answer: A,B


NEW QUESTION # 103
Which three are characteristics of Visual Workflow? Choose 3 answers

  • A. Apex code must be used to update fields in the database.
  • B. Elements can be used to update fields in the database.
  • C. Only one version of a flow can be activated at a time.
  • D. Elements can be used to pass data to legacy systems.
  • E. Apex code must be used to pass data to legacy systems.

Answer: A,C,D


NEW QUESTION # 104
Universal Containers is changing their case management system to Salesforce. All active accounts, contacts, open cases, and closed cases for the past five years must be migrated to Salesforce for go-live.
Which approach should the Consultant use for data migration?

  • A. Plan, Prepare, Validate, Execute, Text
  • B. Plan, Prepare, Test, Execute, Validate
  • C. Prepare, Plan, Text, Execute, Validate
  • D. Prepare, Plan, Validate, Execute, Text

Answer: B


NEW QUESTION # 105
......

Our to-the-point and trustworthy Salesforce Service Cloud Administration Exam Questions in three formats for the Service Cloud Administration (ADM-261) certification exam will surely assist you to qualify for Salesforce ADM-261 certification. Do not underestimate the value of our Salesforce ADM-261 Exam Dumps because it is the make-or-break point of your career. Therefore, make the most of this opportunity of getting these superb exam questions for the Financials in Salesforce ADM-261 certification exam.

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